Wavity is a subscription-based Help and Service Desk solution designed for small to large enterprises. It aims to streamline support for employees, customers, and partners by reducing reliance on multiple applications for service and support. Key features include Robotic Process Automation (RPA) tools, known as wBots, and a Zero-Code Application Designer that align seamlessly with existing business processes. Wavity also emphasizes cost-effectiveness, claiming to provide the lowest total cost of ownership (TCO) compared to competing solutions.

The platform facilitates digital transformation through workflow automation and integrated payment solutions, while ensuring secure data storage and advanced search capabilities. Wavity supports a diverse range of organizations, including SMBs, nonprofits, and government entities. It integrates with popular services like Google Calendar and Microsoft 365, offers phone support, and provides training via documentation. A free trial is also available to allow potential users to explore its functionalities.